WHY US? WHAT WE DO.

Why we are the best choice!

What do we do for owners like you?

We offer services that include accounting, marketing, reservations, housekeeping, maintenance and much more. As an owner, you can take advantage of our full range of services, or simply partner with us to help market and rent your vacation rental property. We offer custom plans that fit your needs. We also offer 24 hour access to your account via our website ensuring true transparency and how things are going with your vacation rental.

We are local experts!

Your cabin is in the Smoky Mountains and your property management company should be, too. Unlike some property management companies, our team of vacation rental experts and owners all live locally and work in the day-to-day operations. We believe being local and hands on is very important, not only for us to serve the guests that will be saying in your property, but also to protect your investment. Making money is great, but the protection of it is just as important, so being local helps us better serve our guests and owners.

Marketing is a core value for us!

We have one of the most aggressive marketing strategies in the Smoky Mountain cabin rental market. One of the core fundamentals most owners hire us for is marketing. We have one of the best marketing teams in the industry and, compared to other property management companies in the area, we spend more money on marketing, per cabin, to ensure your cabin’s return on investment. We keep up-to-date with local and national marketing trends to keep the business ahead of the game. One of our owners sits on the HomeAway Advisory Board and also keeps up with the latest phone systems, app technology and tools to use for marketing your cabin rental.

Online Marketing

Every year, over 1.2 million people visit our website looking for a great place to stay in the Smoky Mountains. Our website is mobile responsive, ensuring conversion rates across all devices. We also have one of the largest online communities on Facebook with over 300,000 people that we engage with daily and cultivate new relationships with. This ensures new business and potential guests for your rental property. These are just a few marketing channels we spends hundreds of thousands of dollars a year on to ensure your properties revenue: Social Media, including Facebook, Pinterest, Instagram and Twitter. You can’t drive revenue without dominating Search Engine Optimization (SEO) and Pay-Per-Click (PPC) campaigns with specific methodology to bring customers to our website to reserve your property. We also advertise in some traditional channels, including some print media.

Maximize Revenue!

Revenue is not only about the rental revenue we generate, but also about what you get to keep. We optimize occupancy and revenue using yield management by having solid systems and processes to keep your fees and overhead down ensuring the most return on investment for you.

Real Estate and Rental Experts!

We understand vacation rentals and vacation rental real estate. We have experience in vacation rental real estate as well as the vacation rental market. We understand both sides of the business and we know how to help you make the most from your cabin while it you own it and when it time to sell. 

100% Escrow-Funded

Unlike most companies, we are 100% Escrow funded. This means that our cabin owners’ money is 100% protected by the FDIC.

Excellent Housekeeping and Maintenance Staff

Are you worried your cabin won’t be taken care of? With us, you can rest assured that your cabin will be well taken care of. Our housekeeping team and maintenance teams are experts at what they do. They make sure each of our cabins is cleaned and well-maintained, and, if something should happen while guests are staying at your cabin, we’ll be quick to take care of any issue!

Tired of hidden fees and guaranteed revenue gimmicks?

We increase profitability on your unit by keeping our costs as low as possible. Does the commission split really matter if your management company charges you excessive fees? While commission split can play a factor in your profitability so many other variables must be considered from credit card fees, marketing fees, linen fees, trash collection fees, amenity fees, maintenance fees and much more. All that really matters is what you get to put into your bank account at the each of each month.

We customize plans to meet the needs of each cabin rental

We understand that every cabin is unique and we want to treat each that way. We put together customized plans for each of our cabin owners to determine exactly what your cabin needs to make it a successful rental property on our program based on your values and what you want. Very few cabins are the exact same and no two vacation rental owners are the same, so why should your program with your rental management company be the same as other owners?

HomeOwner Blogs

We want to partner with you to help you receive the best return on your cabin rental investment. To learn more, take a look at our Owner Information.